Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Unity Connections 8.5 - msg aging policy

I am trying to create a new aging policy for a set of accounts that receive heavy message volume and where the msg's left need to be kept for 60 days and can then be permanently deleted.  I created a new aging (see below) for testing.  I changed by vm account to use the test aging policy.  However my mailbox is not being "cleaned out"  per the test aging policy settings.  The only way my mailbox size actually decreases is if I log into my vm account via phone and review old msg's and then delete.  Is there a step I am missing?  I do have Single InBox enabled on my account if that matters.

Unity Connections 8.5

Capture.PNG

1 REPLY
Hall of Fame Super Red

Unity Connections 8.5 - msg aging policy

Hi Troy,

The doc listed below indicates that this may need to be done;

Restart the Connection System Agent service.

http://www.cisco.com/en/US/products/ps6509/products_tech_note09186a0080a63009.shtml

Cheers!

Rob

Please remember to tag your threads and help support "Teachers without Borders"

https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity

214
Views
0
Helpful
1
Replies