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Unity connections "play back and recording" options


i am trying to cofigure a call handler for the greetings on unity connections 8.6 , and i want to use an extension to record the greetings.

i used the unity connection Media Master recodring and playback option to specify the extension and it worked fine, but too much noise around the extension.

so i want to use another extension as the recording phone, but i am unable to get the options popup window..

and whenever i am hitting the recording button it starigtly goes to the old extension..

is it my browser fault or any other...unity.png

Everyone's tags (1)

Unity connections "play back and recording" options

Asif happy to hear someone else has this problem as well. I believe the issue lies with the Java plugin version.  I never sat down and fixed my issue I always just assign the number that is stuck as a shared line on the phone from which I want to record and do it that way.   It is a work around I use all the time. Probably not exactly the answer you want so I will let the rest of netpro guys chime in if they know the exact fix.  Might do a little more digging myself as well.

Hope this helps and I will post again if I play around and find the fix.

New Member

Unity connections "play back and recording" options

the problem is with my java version i downgraded that still no success,i used a different pc, and its working fine now..

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