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Unity Connnection Call Handler User Input interdigits timeout issue

Unity connection 8.5 version.

I have a call handler that allow users to input the extension to dial directly.
However, the interdigts timeout is seems like only 1 second, which means the user have to input the number very quickly, otherwise the system will prompot " I did not recongnize that as a valid entry".
Is there a way to increase this timeout to allow user have more time to dial the digits?

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Unity Connnection Call Handler User Input interdigits timeout is

You set that under caller input for the CH

Wait for Additional Digits

milliseconds

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
2 REPLIES
Cisco Employee

Unity Connnection Call Handler User Input interdigits timeout is

You set that under caller input for the CH

Wait for Additional Digits

milliseconds

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Unity Connnection Call Handler User Input interdigits timeout is

Awsome, thank you very much. Jaime.

Couldn't believe I didn't see that option when I tried to find out the setup.

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