Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Unity, dial by name

I need to migrate of unity express to unity based on server. I would like to validate if unity based on server supports the dial by name and if he supports it I would like that they indicate me like to form it

1 REPLY
Bronze

Re: Unity, dial by name

To reverse the search option on call handler to dial-by-extension, Open System Admin in Unity (WEB/SA). Go to Subscriber > Conversation. Under Identify a Subscriber by Option , select Entering the Extension.

Depending on how Cisco Unity is set up, subscribers can address messages to other subscribers by spelling the recipient name or entering the recipient phone extension. If desired, you can disable addressing by spelled name for all subscribers on each Cisco Unity server by unchecking the Enable Spelled Name Search in the Cisco Unity Administrator on the System > Configuration > Settings page.

Try:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_feature_guide_chapter09186a008014f7d0.html#wp1061866

126
Views
0
Helpful
1
Replies