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Unity - Emergency Alert Message

Hello,

My client has a Unity 5.0 and would like the capabilitiy to manually control an emergency message that will play to incoming callers when they call the Main AA line, which is currently a callhandler in unity.

As mentioned above the client would like to be able to turn this greeting on and/or off when they want to.

Any thoughts would be greatly appreciated.

Thanks.

2 REPLIES
Cisco Employee

Re: Unity - Emergency Alert Message

yes, use the greetings administrator to do that

look for CUGA or Cisco Unity Greetings Administrator

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Hall of Fame Super Red

Re: Unity - Emergency Alert Message

Hi Hugo,

Just to add a note to the good info from Jaime;

Changing Call Handler Greetings through the TUI with Unity

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00801543ef.shtml

Hope this helps!

Rob

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