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New Member

Unity Express 3.1 MWI Refresh Setting

Does anyone know if Unity Express 3.1 (or any version for that matter) support an automatic or scheduled MWI refresh similar to what Unity can do, or is it always a manual process via the GUI or CLI?

Thanks!!!

Adam

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Unity Express 3.1 MWI Refresh Setting

Hi Adam,

This is sadly not available in any CUE Version. Here is a short clip;

Note Cisco Unity Express sends an MWI update every time there is a new message in a subscriber's mailbox, not just when there is a state change in a mailbox. Also, Cisco Unity Express does not have the capability to synchronize MWI states automatically at a configured time (or midnight routines), so manual synchronization is a must in case the states get out of synchronization.

From this good doc;

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/design/CP_CIPExpress/cipce21.html#wp1016972

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml

Hope this helps!

Rob

3 REPLIES
Hall of Fame Super Red

Re: Unity Express 3.1 MWI Refresh Setting

Hi Adam,

This is sadly not available in any CUE Version. Here is a short clip;

Note Cisco Unity Express sends an MWI update every time there is a new message in a subscriber's mailbox, not just when there is a state change in a mailbox. Also, Cisco Unity Express does not have the capability to synchronize MWI states automatically at a configured time (or midnight routines), so manual synchronization is a must in case the states get out of synchronization.

From this good doc;

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/design/CP_CIPExpress/cipce21.html#wp1016972

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml

Hope this helps!

Rob

New Member

Re: Unity Express 3.1 MWI Refresh Setting

Rob,

Thanks, this is exactly what I needed.

Adam

Hall of Fame Super Red

Re: Unity Express 3.1 MWI Refresh Setting

Hi Adam,

You are most welcome :) Glad to be of some small help.

Take care,

Rob

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