when the Business closed prompts plays I want to give the caller the option to press a few keys like the Main Menu does when the business is open but I only see an option to play a prompt. AM I missing something or does this need to be done another way?
If you want to give users options to input digits or press keys, you will need to use a callhandler and then record your greetings on the call handler. You will then edit caller input on the callhandler and configure each key pressing to go to where ever you want to direct callers to.
Your main menu works this way. I am pretty sure it is a call handler with a recorded greeting on it
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