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Community Member

Unity Express and Presence?

We have two different voicemail systems, Unity and Unity Express now within our Presense server we have linked the Unity system but we don't have the Unity Express Server linked, is this something that can be done or not advisable?

2 REPLIES

Re: Unity Express and Presence?

Hi,

Are you talking about using CUPC to retrieve voicemail via IMAP?

If yes then it should work as Unity Express supports IMAP. I have not personally tested it though.

Community Member

Re: Unity Express and Presence?

I'm not sure if it's using the IMAP client. Within CUPC you can configure it to store your username and password and then when you dial into the voicemail system over the softphone that info is passed on without input for the users. I would like to be able to do the same for our Unity Express users.

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