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Unity Express Auto Attendant

thejas.ramadas
Level 1
Level 1

Hi all,

I am Thejas from Dubai

Here i m facing a problem with unity express auto attendant.

Here we are using unity expree 3.1.1 and callmanager express version is 4.3

Our router platform is 2821

but the problem is when we trying ro call to the autoattendant its giving welcome prompt but we can not select the menus. Key inputs are not getting in effect.

Kindly give me a solution for the above issue...

Thanks & Regards

Thejas

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Hi, configure "dtmf-relay sip-notify" under the DP for CUE.

Please rate post if it helps!

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