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New Member

Unity Express Customer Script Help

Hello everyone,

I am being told I need a custom script for Unity Express.  The goal is to have the same caller input allowed (press 1 for blah blah blah) after the closed greeting is played that is allowed when the open greeting is played.  For this script it would just mean playing the main menu after the closed greeting plays.  Anyone have any thoughts on that?

Thanks in advance.  All replies rated.              

Everyone's tags (5)
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Unity Express Customer Script Help

Hi Angel,

You are most welcome my friend

There are CUE 8.x script editors available. Here is the path for

CUE 8.5.1;

You may find this doc helpful as well

http://docwiki.cisco.com/wiki/Cisco_Unity_Express_--_Custom_Script_Editor_FAQs

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

3 REPLIES
Hall of Fame Super Red

Unity Express Customer Script Help

Hi Angel,

Maybe you could try sending an email;

Note:  Custom script support is not available through the regular Cisco  Technical Support. For questions, comments, and help with a custom  script, send an email to;

ask-cue-editor@external.cisco.com.

From this good doc;

Unity Express Custom Scripts Quick Start Guide

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008041d950.shtml#integration

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

New Member

Unity Express Customer Script Help

Thanks as always Rob.  Do you know where I can download a script editor from?  Other than logging onto a UCCx system?

Hall of Fame Super Red

Unity Express Customer Script Help

Hi Angel,

You are most welcome my friend

There are CUE 8.x script editors available. Here is the path for

CUE 8.5.1;

You may find this doc helpful as well

http://docwiki.cisco.com/wiki/Cisco_Unity_Express_--_Custom_Script_Editor_FAQs

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

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