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Community Member

Unity Express - how to avoid "post-greeting" message in English

Hi all,

please dont you know how to get rid of announcement "record your message at the tone..." which plays right after user-recorded announcement?

Im not from English speaking country and it confuses people, there is no language pack for our language.

I found this advice in forum

https://supportforums.cisco.com/message/1078313#1078313

but in my CUE 7.1 are no subscribers menus or class of services.

Thanks in advance for your hints.

Everyone's tags (5)
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Unity Express - how to avoid "post-greeting" message in Engl

Hi there,

voicemail conversation caller recording-prompt

To enable playing a prompt to a caller to record a message, use the voicemail conversation caller recording-prompt command in Cisco Unity Express configuration mode. To disable the prompt, use the no form of this command.

voicemail conversation caller recording-prompt

no voicemail conversation caller recording-prompt
Syntax Description

This command has no arguments or keywords.
Defaults

The default is enabled (the system plays the prompt).

Usage Guidelines

The caller hears the following message after the recipient's greeting plays: "Record your message after the tone. When you are finished, hang up or press # for more options." Use this command to enable or disable the playing of this prompt.

To display the status of the caller recording-prompt, use the show running-config command. If the prompt has been disabled, the following line appears in the output:

no voicemail conversation caller recording-prompt


The show running-config output will not display any status of the prompt if the prompt is enabled.
Examples

The following example disables playing the caller record-prompt:

se-10-0-0-0# config t

se-10-0-0-0(config)# no voicemail conversation caller recording-prompt

se-10-0-0-0(config)# end

se-10-0-0-0#


https://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/Command/v_cmds.html#wp1016219

Cheers!

Rob

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727

2 REPLIES
Hall of Fame Super Red

Re: Unity Express - how to avoid "post-greeting" message in Engl

Hi there,

voicemail conversation caller recording-prompt

To enable playing a prompt to a caller to record a message, use the voicemail conversation caller recording-prompt command in Cisco Unity Express configuration mode. To disable the prompt, use the no form of this command.

voicemail conversation caller recording-prompt

no voicemail conversation caller recording-prompt
Syntax Description

This command has no arguments or keywords.
Defaults

The default is enabled (the system plays the prompt).

Usage Guidelines

The caller hears the following message after the recipient's greeting plays: "Record your message after the tone. When you are finished, hang up or press # for more options." Use this command to enable or disable the playing of this prompt.

To display the status of the caller recording-prompt, use the show running-config command. If the prompt has been disabled, the following line appears in the output:

no voicemail conversation caller recording-prompt


The show running-config output will not display any status of the prompt if the prompt is enabled.
Examples

The following example disables playing the caller record-prompt:

se-10-0-0-0# config t

se-10-0-0-0(config)# no voicemail conversation caller recording-prompt

se-10-0-0-0(config)# end

se-10-0-0-0#


https://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/Command/v_cmds.html#wp1016219

Cheers!

Rob

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727

Community Member

Unity Express - how to avoid "post-greeting" message in English

Hi,

     how can i disable the "please record your message" prompt on a specific mail baox level not on the system level, kindly advise.

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