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Unity express in 2811 and CUCM comparability

robert.jubb
Level 1
Level 1

I want  SCUE-AIM-7.0-K9 Cisco Unity Express base release - 7.0 on a gatway 2811 -- they wish to upgrade there 7.1 CUCM and CCX to 8.5 - does anything need doing to the unity express to make it compatable

3 Replies 3

Rob Huffman
Hall of Fame
Hall of Fame

Hi Robert,

You would need to move to CUE 7.3 as a minimum version;

Table 2: Cisco Unity Express: Unified CM Versions

Cisco Unity Express Versions
2.0.x2.1.x2.2.x2.3.12.3.33.0.x3.1.13.1.23.2.13.2.27.0.x7.1.x7.2, 8.07.3, 8.57.4, 8.6
2.3.22.3.4
Cisco Unified Communications Manager Versions3.3(3), 3.3(4), 4.0(1),
4.0(2)
4.1(2),
4.1(3)
4.2(1),
4.2(3)
4.3(1), 4.3(2)
5.0(1), 5.0(2), 5.0(3),
5.0(4)
5.1(1), 5.1(2),
5.1(3)
6.0(1)
6.1
7.x
8.0
8.5
8.6
NOTE: CUCM version 5.1(1) does not interoperate with CUE version 3.2.x. Before version 5.0, Cisco Unified Communications Manager was known as Cisco Unified CallManager.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/compatibility/cuecomp.htm

Cheers!

Rob

thanks rob- Is this a free upgrade - ( you just down load it) what about the IOS level

Rob Huffman
Hall of Fame
Hall of Fame

Hi Robert,

You will need to migrate your licenses (free) to the CSL model

Migrating to CSL Licenses

When you upgrade to version 7.1 or later, you must replace your pre-CSL licenses with CSL licenses. You are required to migrate your licenses for mailbox features and port features. If you purchased the optional IVR features, you must also migrate your licenses for the IVR features. The migration procedure for each of these types of licenses are described in a separate section below.


Note If you are upgrading to the same of licensed features as before, the CSL licenses are free.


When you obtain licenses for features for Cisco Unity Express 7.1 or later, the licenses are available only in the increments shown below. The following types of licenses are available:

Mailboxes (available only in increments of five)

Ports (available only in increments of two)

IVR (available only in increments of two)


Note CSL licenses are the same for all supported devices. See the Release Notes for Cisco Unity Express for a list of supported devices.


The corresponding SKUs for these licenses are:

FL-CUE-MBX-5

FL-CUE-PORT-2

FL-CUE-IVR-2

FL-TCV-USER-1

To migrate to CSL licenses, use the following procedure:

1. Use the show software license command to determine which pre-CSL licenses you have.

The name of the pre-CSL licenses include the incremental quantity of the license. For example SCUE-LIC-25CME.

2. For mailboxes, add the number of GDMs (Group Delivery Mailboxes) that you will be using because they were not included in the pre-CSL counts but are now being represented in the CSL counts.

3. Divide the total number of pre-CSL licensed features by the incremental quantity represented in the name of the appropriate CSL SKU.

For mailboxes, divide by five. For ports, divide by two. For IVR sessions, divide by two.

If the result is not a whole number, round up. This will give you the explicit quantity of CSL incremental licenses that you need.

As an example, if you have the following pre-CSL licenses and you have 10 GDMs:

SCUE-LIC-100CCM

8 instances of SCUE-LIC-PORT-2

SCUE-IVR-S16

You will need to choose:

22 instances of FL-CUE-MBX-5

8 instances of FL-CUE-PORT-2

8 instances of FL-CUE-IVR-2

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_1/Licensing/Using_CSL.html#wp1106878

Here is the IOS info

Table 2     Supported Platforms in Cisco Unity Express 7.3.x and Minimum Cisco IOS Release Required 

Cisco Platform
Cisco Unity Express AIM-CUE1

Cisco 2600XM
Cisco 2650XM
Cisco 2651XM
Cisco 2691

12.3(7)T

Cisco 2801

12.3(8)T4

Cisco 2811
Cisco 2821
Cisco 2851

12.3(8)T4

Cisco 3725
Cisco 3745

12.3(7)T

Cisco 3825
Cisco 3845

12.3(11)T

1 Cisco Unity Express 7.3 supports the 1GB AIM-CUE only. The AIM2-CUE is not supported. See Cisco Unity Express 8.5 for AIM-2-CUE support.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_3/rel_notes/rel_notes73.html#wp296894

Cheers!

Rob

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