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Community Member

Unity express not receiving voicemail when calls are received externally

Hi

I have this problem with cme 4.0 and ue 3.0. Every time an external call is received via the pstn and the vm is left, the phone is not receiving the message. The AA is being heard and the vm option is received when the extension is dialled. However it works properly when a call is made internally.

Any ideas?

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