To specify the call flow for a specified caller input, use the caller-flow caller-input command in Cisco Unity Express mailbox configuration mode. Use the no or default form of this command to remove the configuration of the call flow.
Beginning in version 7.1, you can customize how the call flow precedes in response to keys pressed by the caller during a call. For each mailbox, the mailbox owner or system administrator can assign one of the following actions to the keys input by the caller:
Enables callers to control how the call flow precedes by pressing keys. For each mailbox, the mailbox owner or system administrator can assign actions to the keys such as: • Transfer the call to another number • Connect to the operator • Repeat the greeting
•From the CLI: See Cisco Unity Express CLI Administrator Guide.
•From the GUI: Use the Voice Mail > Mailboxes option and the online help
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