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Community Member

Unity Express voicemail reset

Hi Guys,

I have never worked on unity express and need to reset a users voicemail password.I have logged into the service engine and need the command to change the password.I would like to do this via CLI rather than GUI.Any links to documentation will also be great.

6 REPLIES
VIP Purple

Re: Unity Express voicemail reset

You can do this with the following command:

username user2 pin 4444

This would reset the PIN for user2 to 4444. See the following link.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/cliadmin/ch4users.html#wp1060327

Hope this helps. If so, please rate the post.

Brandon

Hall of Fame Super Red

Re: Unity Express voicemail reset

Hi Bruce,

You may actually want to change the PIN :)

In order to change a password (you are unable to view a forgotten password), use the user password command or a PIN user pin

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_password_recovery09186a008042aa29.shtml#c6

Hope this helps!

Rob

EDIT: Brandon, you are too fast for my sub-standard typing skills ;-)

Community Member

Re: Unity Express voicemail reset

unity-e-vm(config)> user XXXX ?

create Add the user account

phonenumber Specify a number or extension for the use

None of the above commands work guys.These are the only options i have...

VIP Purple

Re: Unity Express voicemail reset

Type "exit" at this prompt and try the command again. You should not be in configuration mode.

Brandon

Re: Unity Express voicemail reset

Thanks for that tidbit bbuffin...I have been racking my brain for the last longest on how to change the vm pw from the cli.

Community Member

Re: Unity Express voicemail reset

Perfecto !!!

Well done and thanks....

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