I have a main line that goes directly to a unity account to give the caller options (press 1 for this, press 2 for that, etc). I need a different recording for afterhours, but I need this afterhours recording to have different caller inputs so that pressing 1 afterhours does something different than pressing 1 during normal hours.
The only way I know to do this is to have a 2 different unity accounts so that they can have different ?caller input? options. but how do I have the main line switch between unity accounts? When forwarded, it does not go to the unity account of the extension I?m forwarding to, but the unity account of the main line. I need to setup the main line as an alternate extension on both of the unity accounts that gives the caller options.
Can anyone help me on this ?I?m running Callmanager 4.1 and unity 4.2(1).
Yes, you need two schedules, according to the schedule that you create the CallHandler will use the Standard Greeting or the Closed Greeting. Probably you have the All Hours-All Days scheduled selected. Create a new one and assign it to your CallHandler.
Here is a document that will help you to understand the schedules but you wont' be doing that procedure you will only create the Schedule and assign it to the CH.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...