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New Member

Unity Licenses

Hi All,

I have two Cisco Unity, one is not utilized, is possible share/give all the licenses from one to the other server?

Please advise

Thanks

Andres

2 ACCEPTED SOLUTIONS

Accepted Solutions

Re: Unity Licenses

There should be a copy of your license files in the \CommServer\Licenses folder on your Unity server.

Brandon

Hall of Fame Super Red

Re: Unity Licenses

Hi Andres,

Replacing License Files When Replacing a Cisco Unity Server

To replace the server on which Cisco Unity is installed, you must obtain new license files that will be tied to the NIC in the new computer. Do the following two procedures in the order listed.

To Get the MAC Address of the Replacement Cisco Unity Server

--------------------------------------------------------------------------------

Step 1 On the replacement computer, do one of the following:

•If the server contains a dual NIC that has been configured for fault tolerance, run the NIC-configuration utility provided by the manufacturer, and write down the MAC address (excluding hyphens) that is shared by the two NICs. Then skip the rest of this procedure.

•If the server does not contain a dual NIC or if the server contains a dual NIC that is not configured for fault tolerance, on the Windows Start menu, click Programs > Accessories > Command Prompt.

Step 2 In the Command Prompt window, enter ipconfig /all, and press Enter.

Step 3 Write down the value of Physical Address, excluding the hyphens, or save it to a file that you can access during online registration. (For example, if the physical address is 00-A1-B2-C3-D4-E5, record 00A1B2C3D4E5.)

If the server contains a dual NIC, two values will appear. Write down the value for the NIC that you will use to connect the Cisco Unity server to the network.

Step 4 Close the Command Prompt window.

--------------------------------------------------------------------------------

To Obtain a Replacement License File

--------------------------------------------------------------------------------

Step 1 Send an e-mail to licensing@cisco.com with the following information:

•A request for a replacement license file.

•The MAC address of the current server.

•The MAC address of the replacement computer.

•A statement that you will delete the Cisco Unity license from its current computer after the new server is installed.

Within one business day, you will receive the replacement license file attached to an e-mail from licensing@cisco.com.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/white/paper/culicenses.html#wp39260

Hope this helps!

Rob

+5 points Brandon :)

4 REPLIES

Re: Unity Licenses

Attach the licenses to an email and send to licensing@cisco.com along with the MAC address of the server that you're moving the licenses to. They should be able to rehost them for you.

Hope this helps.

Brandon

New Member

Re: Unity Licenses

Thanks Brandon

Can you explain a bit how attach the licenses? Is it the licenses number or what? from the cd? please

Thanks

Andres

Re: Unity Licenses

There should be a copy of your license files in the \CommServer\Licenses folder on your Unity server.

Brandon

Hall of Fame Super Red

Re: Unity Licenses

Hi Andres,

Replacing License Files When Replacing a Cisco Unity Server

To replace the server on which Cisco Unity is installed, you must obtain new license files that will be tied to the NIC in the new computer. Do the following two procedures in the order listed.

To Get the MAC Address of the Replacement Cisco Unity Server

--------------------------------------------------------------------------------

Step 1 On the replacement computer, do one of the following:

•If the server contains a dual NIC that has been configured for fault tolerance, run the NIC-configuration utility provided by the manufacturer, and write down the MAC address (excluding hyphens) that is shared by the two NICs. Then skip the rest of this procedure.

•If the server does not contain a dual NIC or if the server contains a dual NIC that is not configured for fault tolerance, on the Windows Start menu, click Programs > Accessories > Command Prompt.

Step 2 In the Command Prompt window, enter ipconfig /all, and press Enter.

Step 3 Write down the value of Physical Address, excluding the hyphens, or save it to a file that you can access during online registration. (For example, if the physical address is 00-A1-B2-C3-D4-E5, record 00A1B2C3D4E5.)

If the server contains a dual NIC, two values will appear. Write down the value for the NIC that you will use to connect the Cisco Unity server to the network.

Step 4 Close the Command Prompt window.

--------------------------------------------------------------------------------

To Obtain a Replacement License File

--------------------------------------------------------------------------------

Step 1 Send an e-mail to licensing@cisco.com with the following information:

•A request for a replacement license file.

•The MAC address of the current server.

•The MAC address of the replacement computer.

•A statement that you will delete the Cisco Unity license from its current computer after the new server is installed.

Within one business day, you will receive the replacement license file attached to an e-mail from licensing@cisco.com.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/white/paper/culicenses.html#wp39260

Hope this helps!

Rob

+5 points Brandon :)

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