I was told when we first setup out IPT that to receive outside calls the phone would need to have a Unity license. Is this correct? If not can someone tell me the work around for this. I think it is sort of silly to pay for Unity licenses for phones that do not need VM(ex.conference phones, service lines)
With CCM 4.x you buy a per phone license (150$ list on 7941/61/60/40 etc, 7905/11/12 etc 80$ list).
With CCM 5.x you buy a DLU (Device license Unity). Each phone requires X amount of licenses. For ex: 7941/61/70/60/71 etc consumes 4 DLUs. 7905/02/11/12 consumes 2 DLUs. To add a 100 7940 phone you would need 400 DLUs purchased.
Unity licensing is separate from phone licensing. Per User that requires voicemail you will need to buy a licenses for either VM or UM depending upon your Unity configuration. Unity also requires X amount of ports (16,32,72,96,144) etc. This is a sepparate license that you buy as well.
Outside calls reaching a phone has nothing to do with phone licensing or Unity licensing.
ok i understand that for the most part. I am running 4.x and when we purchase the phones we get the phone license with it. However what i would like to do is not use a unity license for out conference phones and have them just ring directly. Is it possible for you to guide me as to where i can learn how to set this up? thanks
Well, with Unity you dont need a license for every phone in the system. The 2 primary Licensing aspects of Unity is:
1. Port License, which is used to decide how many concurrent calls Unity would take.
2. Mailbox, this is only for the Users who use a VoiceMail. So if you have phones which dont use VM, then you dont need a Subscriber license for it. Port license, it again depends on how busy the system is.
Also, if you want the call to hit a Conference phone directly, then I dont see why you would need a Unity related license if Unity is not even in the picture.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...