09-24-2008 06:21 AM - edited 03-15-2019 01:30 PM
If a Unity 5.x server has two companies (A & B) If a caller calls company A, is it possible to prevent that caller from dialing a valid extension in Company B (from a Call Handler or mailbox greeting) but allow the caller to dial extensions in company A?
09-24-2008 08:54 AM
unfortunately since you cannot choose the restrictions tables per company, call handlers will share the same restrictions/permissions
HTH
java
if this helps, please rate
09-24-2008 10:57 AM
If you have the users in the two companies seperated into different classes of service, you should be able to define directory handlers to only search based on a specific class of service.
This will allow you to seperate what extensions can be dialed if a caller decides they want to dial an extension from a call handler or mailbox.
09-24-2008 11:24 AM
Thanks for the responses.
I will try COS approach and see if it works.
09-24-2008 03:11 PM
as far as i can remember call handlers do not have COS settings
HTH
java
if this helps, please rate
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