Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Unity Multi-tennant

If a Unity 5.x server has two companies (A & B) If a caller calls company A, is it possible to prevent that caller from dialing a valid extension in Company B (from a Call Handler or mailbox greeting) but allow the caller to dial extensions in company A?

4 REPLIES
Cisco Employee

Re: Unity Multi-tennant

unfortunately since you cannot choose the restrictions tables per company, call handlers will share the same restrictions/permissions

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Re: Unity Multi-tennant

If you have the users in the two companies seperated into different classes of service, you should be able to define directory handlers to only search based on a specific class of service.

This will allow you to seperate what extensions can be dialed if a caller decides they want to dial an extension from a call handler or mailbox.

New Member

Re: Unity Multi-tennant

Thanks for the responses.

I will try COS approach and see if it works.

Cisco Employee

Re: Unity Multi-tennant

as far as i can remember call handlers do not have COS settings

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
147
Views
0
Helpful
4
Replies
CreatePlease to create content