12-02-2011 10:29 AM - edited 03-16-2019 08:21 AM
I have come across an issue were the Unity Connection Administrator/Serviceability account became locked but the Disaster Recovery/OS Administration accounts were fine (they both used the same password). I ssh'ed into the Unity box and tried to reset the password and the box issued and error stating that it was a duplicate password (which makes sense) so next I changed the password to something different and then tried to change it back to the original password and the box is still saying that this is a duplicate password. After opening a TAC case they told me that this is due to a security credential that they (Cisco) are not allowed to change, but I can. Does anyone know how/where I might be able to find this credential?
Thanks,
Solved! Go to Solution.
12-02-2011 10:56 AM
Hi Reid,
I would look in (under the web SA) @ Authentication Rules > Stored Number of previous Credentials
and change the number to 0 or 1
Cheers!
Rob
12-02-2011 10:56 AM
Hi Reid,
I would look in (under the web SA) @ Authentication Rules > Stored Number of previous Credentials
and change the number to 0 or 1
Cheers!
Rob
12-02-2011 11:28 AM
Boom! Perfect!
I'm ashamed that it was that easy
But thanks
12-02-2011 12:55 PM
Hey Reid,
No worries my friend It's not something you look at
every day. I just happened to be in that area of CUC recently.
Cheers!
Rob
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