I have a standard greeting on our Unity 8.6 setup but as soon as the greeting is finished it goes immediately to transfer to the operator, which is what I want but I want at least a 6 second delay before the transfer happens.
I tried changing the "Delay between Re-prompts" field as some other posts suggested but it seems to have no effect at all. Ive also manually created a greeting with 6 seconds of silence at the end but unity is SO helpful that it automatically chops the silence off the WAV file for me after i save it.
My current setup is, outside dialer calls 6700, gets "standard greeting", after the greeting goes to call handler "Operator" which is the operator extension.
Is there somehting Ive missed or should this work?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...