06-01-2012 08:18 AM - edited 03-16-2019 11:27 AM
Does Unity Release 7.0(2)ES41 work with Exchange 2010 SP2? If so, does anybody have a link to a Cisco document (like a software compatibility matrix for Unity) that states Unity Release 7.0(2)ES41 is compatible with Exchange 2010 SP2? I cannot find anything on Cisco's website.
Thanks,
Steven
Solved! Go to Solution.
06-01-2012 08:24 AM
Hi Steven,
Here we go
•Exchange 2010 Service Pack 1
•Exchange 2010 Service Pack 2
•Exchange 2007 Service Pack 3
For support information, refer to the "Support Policy for Microsoft Service Packs and Updates" section of Supported Hardware and Software, and Support Policies for Cisco Unity Release 7.x at http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/support/7xcusupp.html.
•If subscriber mailboxes will be homed in Exchange 2010 or if you will use an Exchange 2010 server as the partner Exchange server, you must install Cisco Unity Engineering Special (ES) 35 or later. For information on downloading the ES and procedures for configuring Cisco Unity to use Exchange 2010, see Using Microsoft Exchange 2010 with Cisco Unity 7.0 at http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/using_exch2010/usingex2010withcu7x5x.html.
From;
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/requirements/7xcusysreq.html#wp591072
Cheers!
Rob
"Show a little faith, there's magic in the night" - Springsteen
06-01-2012 08:24 AM
Hi Steven,
Here we go
•Exchange 2010 Service Pack 1
•Exchange 2010 Service Pack 2
•Exchange 2007 Service Pack 3
For support information, refer to the "Support Policy for Microsoft Service Packs and Updates" section of Supported Hardware and Software, and Support Policies for Cisco Unity Release 7.x at http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/support/7xcusupp.html.
•If subscriber mailboxes will be homed in Exchange 2010 or if you will use an Exchange 2010 server as the partner Exchange server, you must install Cisco Unity Engineering Special (ES) 35 or later. For information on downloading the ES and procedures for configuring Cisco Unity to use Exchange 2010, see Using Microsoft Exchange 2010 with Cisco Unity 7.0 at http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/using_exch2010/usingex2010withcu7x5x.html.
From;
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/requirements/7xcusysreq.html#wp591072
Cheers!
Rob
"Show a little faith, there's magic in the night" - Springsteen
06-01-2012 08:29 AM
Thanks!
09-12-2013 10:15 AM
Hi Rob. From your link I see:
Revised february 07, 2012
•Exchange 2010 Service Pack 1
•Exchange 2010 Service Pack 2
•Exchange 2007 Service Pack 3
Do you know if this has been revised since. I trying to determine if Exchange 2010 SP3 RU2 will be compatible with Unity version 7.0.[2] ES44. Also, whether it will be able to synch with Unity 8.6.2.
In a few links I found the statement below (e.g. http://www.cisco.com/en/US/docs/voice_ip_comm/unity/8x/support/8xcusupp.html ) but I can'd find mention of SP3.
"Microsoft also occasionally releases service packs, which contain fixes generated since the general product release, including most fixes that were released as updates. Because the service pack scope is broad, each service pack must be thoroughly tested to ensure that changes do not adversely affect Cisco Unity. Cisco TAC does not support new service packs until they have been qualified for use with Cisco Unity.
Do not install a service pack that has not been qualified, or Cisco TAC will not help you resolve problems until you uninstall it.
Within 60 days of an applicable Microsoft service pack release, Cisco will announce whether the service pack can be applied to released Cisco Unity versions. If so, the new service pack becomes the recommended service pack for Cisco Unity. "
Thanks,
Mike
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