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Community Member

Unity restoration [help req]

My client is using Cisco Unity 4.0 Build 4.0(5), Lotus Notes 6.5. I want to restore backup for the client using DiRT backup. Can any one guide me step by step procedure for the backup beacuse i have no expertise in Unity.

Regards,

SJ

4 REPLIES

Re: Unity restoration [help req]

Here's your step by step.  http://www.ciscounitytools.com/Applications/Unity/DIRT/DIRT.html  Watch all the videos - especially the Lotus supplemental video.  Read the Help file backwards and forwards.  You should be good.

Any questions, let me know.

Hailey

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Community Member

Re: Unity restoration [help req]

Thanks alot man! i'll go through and let u know if there are any queries.

Regards,

SJ

Community Member

Re: Unity restoration [help req]

I am getting the attached error in the Cisco Unity 4.0 Message Store Configuration Wizard. Please help resolve the error

Re: Unity restoration [help req]

The error is fairly straightforward.  Have you installed DUCS on the server and, if so, is it the exact same version as was installed before?

Hailey

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