When calling into our system currently, the system answers with the auto-attendant, then when a caller enters an extension, the extension rings, however it is one long ring that lasts for about 20 seconds. Where would you think to start looking at the issue? CUCM or Unity?
It is release to switch. This just started happening. Shoudl I try to restart the CUCM services and then see what we get from there? This is a very strange thing. Sometimes we get one continous ring, sometimes we get a single ring then nothing, but the user being called still has a ringing phone even though there is silence on the callers side.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...