In Unity 5, I have AA to supervise transfer to internet subscribers. If the line is busy, I simply want Unity to play a prompt saying the line is busy and please dial again later and then hang up the call. However, it seems there is no such kind of option. I can only choose to hold the call and a provided a fixed menu. Is there a method to achieve what I request?
FYI, I cannot release transfer the calls, since the phones are in Nortel and if busy, Unity will just drop the calls.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...