Just to add a small touch to the great info from two of my faves, Liz and Java(+5 points for each of you here :)Java, no late night last night??
For the Music on Hold, check the Device pool that the VM ports are associated with (look Network MOH).Network hold is involved when a call is transferred, conferenced, etc. User hold is used when a user presses the Hold softkey.
I am pretty sure this is why you're voicemail ports are not playing MOH. Here's the definition of MRGL in the DP Options:
From the drop-down list box, choose a media resource group list. A media resource group list specifies a prioritized list of media resource groups. An application selects the required media resource (for example, a music on hold server, transcoder, or conference bridge) from the available media resource groups according to the priority order that is defined in a media resource group list.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...