We have our call manager passing calls to a unity system attendant and when we dial the attendant inside we get the correct system call handler and the message and caller input buttoms work, when I call from outside I get the generic message and the caller input buttons don't work,
Thanks I worked with Cisco support and they needed to create a forwarding rule in Unity since Unity didn't understand the message coming from Call Manager which was a Hunt Pilot. Would it have been best for me to create a user and matching extension for my Hunt Pilot in Unity?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...