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New Member

Unity transfer to Aterisk Extensions

Hi, i have  a Callmanager 4.x with unity 5.x system connected to an asterisk pbx via sip trunk. Formerly i can transfer incoming calls via unity to any extension in asterisk, using dummny internet subscribers for each extension. Afater an outage this stop working. When i dial an asterisk extension from the unity greeting it plays the message : " Wait while we transfer your call..." and then plays music on hold, forever , an the call is not tranfered.

The trunk is working well and asterisk phones anc ccm phones can comunnicate each other.

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Cisco Employee

Unity transfer to Aterisk Extensions

Is that a direct integration between Unity & Asterisk ? or it's Asterisk <---> SIP Trunk <---> CUCM <---> Unity ?

Are the Asterisk phones able to dial into Unity to check their VM's ?

Event Logs from Unity might have a definite clue.

GP.

Pls rate helpful posts !!

New Member

Unity transfer to Aterisk Extensions

No, is not direct. Asterisk phones don't have voicemail, we're using dummy internet subscribers so outside callers can reach them trough unity autottendant.

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