06-17-2009 04:46 AM - edited 03-15-2019 06:34 PM
Dear all,
Currently i m running CUE 3.1...Can anybody tell me the procedure how i can upgrade my unity from 3.1 to 7.0.1...
I found below download files from cisco website...
I need to know which files are important for me to download.
CUE 7.0.1 AIM and NM Software and Language Files
CUE 7.0.1 ISE Software and Language Files
CUE 7.0.1 NME Software and Language Files
CUE 7.0.1 License Files
CUE 7.0.1 Utilities
CUE 7.0.1 TimeCardView Files
CUE 7.0.1 Sample Auto-Attendant Scripts
CUE 7.0.1 Sample Interactive Voice Response Scripts
Regards,
Malik.
06-17-2009 05:26 AM
Hi Malik,
The steps are nicely detailed in the first doc below;
Upgrading Cisco Unity Express for Existing Installations
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_0/install/upgrade.html#wp1152667
Software Upgrade Overview
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_0/rel_notes/rel_notes.html#wp253990
Hope this helps!
Rob
06-17-2009 06:26 AM
Dear Mr. Rob,
Thanks a lot for your post. I really appreciate if you can tell me how i can make my laptop as a FTP server. So that i can upload the new cue 7.0.1 files to unity express...or any other suggestion will highly be commendable to perform this task..
Regards,
Malik.
06-17-2009 09:48 AM
Hey Malik,
If you "Google" free ftp server, you will get many results most of which can be easily setup on your laptop.
Cheers!
Rob
06-17-2009 02:00 PM
thanks boss :) thanks a lot... i will perform the upgrade and will let u know if i have any complications...
regards,
Malik.
06-27-2009 10:04 PM
Boss,
I m trying to upgrade my unity express from 3.1 to 7.0.1...but i receive the below error message....
Downloading ftp cue-vm-k9.nm-aim.7.0.1.pkg
Download error
Can not download cue-vm-k9.nm-aim.7.0.1.pkg error code 530 error type 'Access d
enied: 530'
cue#
what can be possible task i should do to resolve this issue...
Thanks,
Malik.
07-04-2009 12:00 AM
I was trying to upgrade my cue usinf the pdf link you send, but i m facing below error...can u please tell me how i can resolve this issue..
cue# software download status
Download request did not complete successfully.
File retrieval error. Please verify if file is on the server.
Error transferring file : ftp download failed cue-vm-en_US-langpack.nm-aim.7.0.1
.prt1 code: 19 reason:
cue# software download status
Download request did not complete successfully.
File retrieval error. Please verify if file is on the server.
Error transferring file : ftp download failed cue-vm-en_US-langpack.nm-aim.7.0.1
.prt1 code: 19 reason:
cue#
Thanks,
Malik.
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