You need to have a CCO account linked to your SmartNet contract. If you do not have a Service Contract (smartnet) then you will need to call your local Cisco Sales Manager or SE to help set you up. If you do have access, you will find these files in the "Legacy" files under Unity. Kind of like a timemachine going back to the days.
It does not hurt to rerun the permissions wizard for every upgrade, even if it's small like this one.
If you download all the files for which ever upgrade, it will unzip to what a CD/DVD would like to install. Find the CU install file (I think it's called something like) It's basically a script file that start the process. Its just like starting from scratch. Unity Setup will just upgrade the files, not replace everything from scratch. The setup looks like a new setup, but will just upgrade.
Well, you may have to go to 4.0.5SR1 then. I don't see the 4.03 cd's in the downloads.
Log into CCO
Go voice software
Images of Unity CDs
Those are your downloads. SOme you do not need, depends on your country code, etc. So skip 4.03 and just go 4.05 if you like. I would however, just upgrade everything to 4.2 if you are going to do all this work. There are AD schema updates, Exchange updates, but it works alot smoother and has some added features.
If you are stuck on 4.03, contact TAC to find the software.
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