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Unity upgrade steps

I have a customer who wants to upgrade from 3.x to 4.2. They are a VM only with failover configuration. The requirement is for minimal downtime. What would be the best plan?

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Re: Unity upgrade steps

Once you get a clean install on the secondary server, then you'd setup and configure failover on the two servers just as if this

were a new install:

You can chek this upgrade document

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/403/installation/guide/ex/IG_027.html

Failover configuration:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/403/failover/guide/ex/ex.html

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