03-22-2007 08:29 AM - edited 03-14-2019 08:38 PM
I have set up unity viewmail to test. I can connect to my phone but is there a way to recive VM messages in outlook using the viewmail client?
Thanks
03-22-2007 08:39 AM
Yes, youneed to have Unified Messaging or use IMAP. Basically configure Unity to use the same Exchange|Domino server that you use for your corporate email.
03-22-2007 09:04 AM
OK, Is there a tech paper that covers how to configure that? Do I need to purchase any additional licencing? I have 60 VM licences and 15 inbox, What are the inbox licences for?
THanks
03-22-2007 09:10 AM
Cisco Unity Inbox subscribers are for VMI feature which means you can check your VM via GUI using PCA.
Check this doc.
Installing Cisco Unity Voice Messaging in Anticipation of Migrating to Cisco Unity Unified Messaging
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_white_paper09186a0080109775.shtml
03-22-2007 09:13 AM
Evan,
VMO (viewmail for outlook) is free - This is a plugin available for download from CCO. Integrates with Outlook and can be used to play back of voice messages from outlook.
IMAP - access voice messages via OUtlook using IMAP. Typically used in a voice messaging only environment. This requires a license for every user
Unity Inbox - From PCA you can access your messages just like OWA. This requires a license for every user.
03-22-2007 09:17 AM
Ok, Great. I guess I am looking on how to make VM's forward to the viewmail client. I have one set up and it works to send messages and record from my phone but I do not recive messages in my inbox. Is there a setup on the server that is required?
Thanks
03-22-2007 11:12 AM
Is this a voicemail or unified messaging solution ?
If this is VM only, then you need to setup IMAP on the server.
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_white_paper0900aecd8031c947.shtml
Once IMAP is properly setup on the server and client (Outlook), you should be able to receive the messages.
Install VMO on client PC, you should be able to play back the message.
HTH
Sankar
PS: please remember to rate posts!
03-22-2007 12:12 PM
Thanks, I will try. It is a VM only.
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