Could someone help me ASAP as I am running out a critical problem.
The voice mail recieved are showing incorrect time. For eg. if someone leaves a voice message at 10.17 AM, the system is prompting as the voice mail has been left at 10:00 AM. I am having Unity 4.x and cucm 8.5x. The phone time is showing correct and the Unity time is correct. I have tried changing the time for the subscriber in Unity and did not help. I run the call viewer and found the incorrect time there as well.
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...