Could someone help me ASAP as I am running out a critical problem.
The voice mail recieved are showing incorrect time. For eg. if someone leaves a voice message at 10.17 AM, the system is prompting as the voice mail has been left at 10:00 AM. I am having Unity 4.x and cucm 8.5x. The phone time is showing correct and the Unity time is correct. I have tried changing the time for the subscriber in Unity and did not help. I run the call viewer and found the incorrect time there as well.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...