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Community Member

Unity: When is a mailbox full?

Hi we did an upgrade to CM 4.2(3) at the weekend and chnaged the scripts on IPCC express in order to test leaving a messgage during "working hours" it was chnaged back but since then we cannot leave a message. I've found out that 32 messages have been left and think that they may have been left when we chnaged the script. I am waiting for our service desk staff to clear the messages but can anyone confirm the max number of messages that can be left on a mailbox or is it length of recorded time?

2 REPLIES
Bronze

Re: Unity: When is a mailbox full?

You didn't mention your version of Unity or what version of Exchange it uses. It is your Exchange settings that limit mailbox size just as it would for e-mail. See the following document for reference:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_white_paper09186a00800faf0f.shtml

Community Member

Re: Unity: When is a mailbox full?

I expected a simple answer, as it was, once the messages had cleared then the mailbox took messges again.

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