Hi we did an upgrade to CM 4.2(3) at the weekend and chnaged the scripts on IPCC express in order to test leaving a messgage during "working hours" it was chnaged back but since then we cannot leave a message. I've found out that 32 messages have been left and think that they may have been left when we chnaged the script. I am waiting for our service desk staff to clear the messages but can anyone confirm the max number of messages that can be left on a mailbox or is it length of recorded time?
You didn't mention your version of Unity or what version of Exchange it uses. It is your Exchange settings that limit mailbox size just as it would for e-mail. See the following document for reference:
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
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