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Unknown Call in CCM 7

I need some guidance in how to handle unknown calls coming into the CCM 7. We currently have two PRI using an MGCP gateway. I was wondering if there is some sort of system that I can implement to reroute calls that come in with a caller ID of “ Private” or “Unknown Call”, so that they can be identified before they are patch in to the extension or number called.

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Unknown Call in CCM 7

Not with MGCP, you would need H323 to match calls with unknown CLID and either reject them or apply some translation to them.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
1 REPLY
Cisco Employee

Re: Unknown Call in CCM 7

Not with MGCP, you would need H323 to match calls with unknown CLID and either reject them or apply some translation to them.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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