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New Member

Unknown ip address for analog phone on vg224 port

Hello everybody,

I am new to IP telephony world . I am learning and i am facing a problem . One of the analog phone is configured on vg224 port just like all other analog phones but it is showing that registeration and IP address is Unknown. What is possible cause for that? what do i do to solve the problem and makes it work.

RegistrationUnknown
IP AddressUnknown
Device is Active Device is Active
Device is not trusted Device is not trusted


so when I dial from my phone to the ext.on that porti get a fast busy.and when I try dialing from that phone I get the dial tone but when I try dialing an extension I get a fast busy.

in the call manager showed Unknown so what do i do now.

Thanks in advance .

Amany

5 REPLIES
Hall of Fame Super Silver

Unknown ip address for analog phone on vg224 port

Login to the GW and ensure the port is configured like other ports and dial-peer for this port is configured like others.

For SCCP protocol it would be something like this:

voice-port 2/0

timeouts ringing infinity

caller-id enable

dial-peer voice 100 pots

service stcapp

port 2/0

Chris

New Member

Unknown ip address for analog phone on vg224 port

Thanks a lot fo the quick response.

Actually it is configured just like other ports in the GW

voice-port 2/22

timeouts ringing infinity

caller-id enable

!

voice-port 2/23

timeouts ringing infinity

caller-id enable

that's what i have on all ports in GW

Anything i need to check ?

Hall of Fame Super Silver

Unknown ip address for analog phone on vg224 port

Do you have  a dial-peer with "service stcapp" pointing to this port?

New Member

Unknown ip address for analog phone on vg224 port

OMG thanks a lot i checked a dial-peer command and it was missing for this port .So i added it and now the phone works and the port is registered .

Thanks a lot again.

Hall of Fame Super Silver

Unknown ip address for analog phone on vg224 port

Awsome, glad to help :-)

Please remember to rate all helpful posts!

Chris

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