Unknown Reason code - CTI application failed to open provider
I am trying to connect my application to CCM 22.214.171.1240-1 using JTAPI and I am getting the following error. usually it means that username or password is wrong. I doublechecked the username, password, also the JTAPI library version and everything is correct. I also tried to find the description of the Reason code, but it seems to be an undocumented issue.
The application I am referring to is widely used with CCM 3.3, 4.1, 4.2 and 5.0, but I have never seen this Reason code. Anybody have some clue how to find out where the problem is?
kCtiProviderOpenFailure - CTI application failed to open provider
Re: Unknown Reason code - CTI application failed to open provide
Yes, everything is set up correctly. We have another installations which work perfectly. But this one does not. I think the Reason code description could help us to find out the source of the problem...
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