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Community Member

Unlock Config CP-7960

I have several of these phones and the **# unlock config code does not work on them. There was another unlock config that I believe was 4 digits to unlock the phone. Can anyone help before they end up in the trash unnecessarily?

Everyone's tags (4)
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Hall of Fame Super Gold

Unlock Config CP-7960

Try a factory reset.

Cisco Employee

Unlock Config CP-7960

If they are running a SIP firmware, **# will not work.

Press the settings key, then scroll down and see if there is an option "9 unlock config".

If you do not know the password, try cisco.

Community Member

This solution worked for me.

This solution worked for me.

Hall of Fame Super Silver

Unlock Config CP-7960

Also, if this is CUCM 4+ you need to first press Settings before doing **#

HTH,

Chris

Cisco Employee

try the deault "cisco"

try the deault "cisco"

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