Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Unobtainable when phones forwarded to each other and both busy

I am running CUCM 6.0 and the following scenario has occured;

2244 Forward No Reply/Busy etc to 2242

2242 Forward No Reply/Busy etc to 2244

MAX calls on each line = 2

Busy Trigger = 1 (users get confused on 2nd incoming call so we prevent it using the busy trigger)

When both numbers are busy the external caller receives a Number Unobtainable tone and not the engaged tone.

Any pointers as to where I should start looking to solve this?

1 REPLY
New Member

Unobtainable when phones forwarded to each other and both busy

Hi ,

Thisisshue resolve

225
Views
0
Helpful
1
Replies
CreatePlease to create content