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Community Member

Unregister server from DRS

Hi,

I am not dedicated voice guy but got task to remove server from Disaster Recovery System Scheduler because it keeps sending alert email as below:

Backup process failed. Investigate sftp server settings. Reason : DRF was unable to backup component PLATFORM.Error : Host [CMSUB2] has disconnected during backup AppID : Cisco DRF Master ClusterID : 

NodeID : CMPUB1

TimeStamp : Thu Oct 17 03:44:42 PDT 2013.

The alarm is generated on Thu Oct 17 03:44:42 PDT 2013.

We just shudown the backup CUCM (CMSUB2) so that's why the mail started sending out.

Could you kindly advise how I can remove the shutdown CUCM from Scheduler of DRS registerred server so that it won't keep sending out backup error email ?

CUCM verison 8.5.1

Thanks a lot !

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1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Unregister server from DRS

Hi Scott,

You will continue to get these errors unless the CMSUB2 is deleted

from the CUCM db and then the cluster is rebooted

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmcfg/b02servr.html#wpxref82891

Cheers!

Rob

"Why do the best things always disappear " 

- The Band

8 REPLIES
Hall of Fame Super Red

Unregister server from DRS

Hi Scott,

You will continue to get these errors unless the CMSUB2 is deleted

from the CUCM db and then the cluster is rebooted

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmcfg/b02servr.html#wpxref82891

Cheers!

Rob

"Why do the best things always disappear " 

- The Band

Community Member

Unregister server from DRS

Rob,

Thanks for advices.

Community Member

Unregister server from DRS

Hi Rob,

Do I need to reboot both CUCM (Master and Cluster) or just reboot the cluster one ?

Thanks in advance,

Hall of Fame Super Red

Unregister server from DRS

Hi Scott,

The cluster = all servers (Pub & Sub(s))

Cheers!

Rob

"Why do the best things always disappear " 

- The Band

Community Member

Unregister server from DRS

Thanks for bearing mine stupid question.

Community Member

Unregister server from DRS

Hi Rob,

Another question, which service I need restart after removing none-used server.  The "Cisco CallManager" in CM Service ?

Snce in Cisco Unified Serviceability --> Control Center --> Feature Services, I am seeing there are many running services.

Just need restart the one "Cisco CallManager" or also need restart others.

Thank you,

Hall of Fame Super Red

Unregister server from DRS

Hi Scott,

In this case you would need to restart the whole server rather

than just a sub-set of services

from cli;

utils system restart

Can be done via gui as well.

Cisco Unified OS Admin" page, select "Settings" > version > restart

Cheers!

Rob

"Why do the best things always disappear " 

- The Band

Community Member

Unregister server from DRS

Hi Rob,

Thank you,

Scott

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