Unregistered FXS port in CME

Philip Denton · ‎10-15-2013

I'm having trouble getting one of my clients' analog endpoints to register in CME. There are at least another dozen SCCP analog devices configured and they all seem to work fine. According to the debugs inbound calls are routing appropriately but because the SCCP endpoint isn't registered the port isn't ringing. I seem to have spare DSPs for the port to use. Any ideas? They're running 12.4(22)T and the analog connectivity is provided by an EVM-HD-8FXS/DID with EM-HDA-8FXS daughter cards.

Here are the relevant configs:

!

stcapp register capability 1/0/0 modem-passthrough

stcapp register capability 1/0/1 modem-passthrough

stcapp register capability 1/0/2 modem-passthrough

stcapp register capability 1/0/3 modem-passthrough

stcapp register capability 1/0/4 modem-passthrough

stcapp register capability 1/0/5 modem-passthrough

stcapp register capability 1/0/6 modem-passthrough

stcapp register capability 1/0/7 modem-passthrough

stcapp register capability 1/0/8 modem-passthrough

stcapp register capability 1/0/9 modem-passthrough

stcapp register capability 1/0/10 modem-passthrough

stcapp register capability 1/0/11 modem-passthrough

stcapp register capability 1/0/12 modem-passthrough

stcapp register capability 1/0/13 modem-passthrough

stcapp register capability 1/0/14 modem-passthrough

stcapp register capability 1/0/15 modem-passthrough

stcapp register capability 1/0/16 modem-passthrough

stcapp register capability 1/0/17 modem-passthrough

stcapp register capability 1/0/18 modem-passthrough

stcapp register capability 1/0/19 modem-passthrough

stcapp register capability 1/0/20 modem-passthrough

stcapp register capability 1/0/21 modem-passthrough

stcapp register capability 1/0/22 modem-passthrough

stcapp register capability 1/0/23 modem-passthrough

stcapp ccm-group 1

stcapp

!

voice-port 1/0/0

timeouts ringing infinity

!

voice-port 1/0/1

timeouts ringing infinity

!

voice-port 1/0/2

timeouts ringing infinity

!

voice-port 1/0/3

timeouts ringing infinity

!

voice-port 1/0/4

timeouts ringing infinity

!

voice-port 1/0/5

timeouts ringing infinity

!

voice-port 1/0/6

timeouts ringing infinity

!

voice-port 1/0/7

timeouts ringing infinity

!

voice-port 1/0/8

timeouts ringing infinity

!

voice-port 1/0/9

timeouts ringing infinity

!

voice-port 1/0/10

timeouts ringing infinity

!

voice-port 1/0/11

timeouts ringing infinity

!

voice-port 1/0/12

timeouts ringing infinity

!

voice-port 1/0/13

timeouts ringing infinity

!

voice-port 1/0/14

timeouts ringing infinity

!

voice-port 1/0/15

timeouts ringing infinity

!

voice-port 1/0/16

timeouts ringing infinity

!

voice-port 1/0/17

timeouts ringing infinity

!

voice-port 1/0/18

timeouts ringing infinity

!

voice-port 1/0/19

timeouts ringing infinity

!

voice-port 1/0/20

timeouts ringing infinity

!

voice-port 1/0/21

timeouts ringing infinity

!

voice-port 1/0/22

timeouts ringing infinity

!

voice-port 1/0/23

timeouts ringing infinity

!

dial-peer voice 999100 pots

service stcapp

port 1/0/0

!

dial-peer voice 999101 pots

service stcapp

port 1/0/1

!

dial-peer voice 999102 pots

service stcapp

port 1/0/2

!

dial-peer voice 999103 pots

service stcapp

port 1/0/3

!

dial-peer voice 999104 pots

service stcapp

port 1/0/4

!

dial-peer voice 999105 pots

service stcapp

port 1/0/5

!

dial-peer voice 999106 pots

service stcapp

port 1/0/6

!

dial-peer voice 999107 pots

service stcapp

port 1/0/7

!

dial-peer voice 999108 pots

service stcapp

port 1/0/8

!

dial-peer voice 999109 pots

service stcapp

port 1/0/9

!

dial-peer voice 999110 pots

service stcapp

port 1/0/10

!

dial-peer voice 999111 pots

service stcapp

port 1/0/11

!

dial-peer voice 999112 pots

service stcapp

port 1/0/12

!

dial-peer voice 999113 pots

service stcapp

port 1/0/13

!

dial-peer voice 999114 pots

service stcapp

port 1/0/14

!

dial-peer voice 999115 pots

service stcapp

port 1/0/15

!

dial-peer voice 999116 pots

service stcapp

port 1/0/16

!

dial-peer voice 999117 pots

service stcapp

port 1/0/17

!

dial-peer voice 999118 pots

service stcapp

port 1/0/18

!

dial-peer voice 999119 pots

service stcapp

port 1/0/19

!

dial-peer voice 999120 pots

service stcapp

port 1/0/20

!

dial-peer voice 999121 pots

service stcapp

port 1/0/21

!

dial-peer voice 999122 pots

service stcapp

port 1/0/22

!

dial-peer voice 999123 pots

service stcapp

port 1/0/23

!

ephone-dn 61 dual-line

number 2566

label Fax - 2566

description 5137922566

name Fax

!

ephone 61

device-security-mode none

mac-address C863.D76B.1407

max-calls-per-button 2

type anl

button 1:61

!

Inbound call debugs/show commands:

Voice-Gateway#debug voice dialpeer inout

Excerpt:

Result=SUCCESS(0)

List of Matched Outgoing Dial-peer(s):

1: Dial-peer Tag=20061

Voice-Gateway#sh dial-peer voice summary

Excerpt:

!

20061 pots up up 2566$ 0 50/0/61

!

Voice-Gateway#sh voice port sum | inc 50/0/61

50/0/61 1 efxs up up on-hook idle y

50/0/61 2 efxs up up on-hook idle y

And ephone status:

ephone-61[60] Mac:C863.D76B.1407

TCP socket:[-1] activeLine:0 UNREGISTERED

mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:0

IP:0.0.0.0 0 Unknown 0 keepalive 0 max_line 0

Preferred Codec: g711ulaw

And ephone debugs:

VoiceGateway#sh debug

EPHONE error debugging is enabled

EPHONE registration debugging is enabled

for ephones C863.D76B.1407

VoiceGateway#term mon

VoiceGateway#peer_vdb is NULL for DN 69, chan 1 at SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 69, chan 1 at SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 40, chan 1 at SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 47, chan 1 at SkinnyIsPeerNonSCCP peer_vdb is NULL for DN 47, chan 1 at SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 40, chan 1 at SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 47, chan 1 at SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 69, chan 1 at SkinnyIsPeerNonSCCP

VoiceGateway#peer_vdb is NULL for DN 69, chan 1 at SkinnyIsPeerNonSCCP

show voice dsp group all:

DSP groups on slot 0:

dsp 1:

State: UP, firmware: 23.8.0

Max signal/voice channel: 16/16

Max credits: 240

num_of_sig_chnls_allocated: 16

Transcoding channels allocated: 0

Group: FLEX_GROUP_VOICE, complexity: FLEX

Shared credits: 240, reserved credits: 0

Signaling channels allocated: 16

Voice channels allocated: 0

Credits used: 0

dsp 2:

State: UP, firmware: 23.8.0

Max signal/voice channel: 16/16

Max credits: 240

num_of_sig_chnls_allocated: 16

Transcoding channels allocated: 0

Group: FLEX_GROUP_VOICE, complexity: FLEX

Shared credits: 240, reserved credits: 0

Signaling channels allocated: 16

Voice channels allocated: 0

Credits used: 0

dsp 5:

State: UP, firmware: 23.8.0

Max signal/voice channel: 16/16

Max credits: 240

num_of_sig_chnls_allocated: 16

Transcoding channels allocated: 0

Group: FLEX_GROUP_VOICE, complexity: FLEX

Shared credits: 240, reserved credits: 0

Signaling channels allocated: 16

Voice channels allocated: 0

Credits used: 0

dsp 6:

State: UP, firmware: 23.8.0

Max signal/voice channel: 16/16

Max credits: 240

num_of_sig_chnls_allocated: 16

Transcoding channels allocated: 0

Group: FLEX_GROUP_VOICE, complexity: FLEX

Shared credits: 240, reserved credits: 0

Signaling channels allocated: 16

Voice channels allocated: 0

Credits used: 0

dsp 7:

State: UP, firmware: 23.8.0

Max signal/voice channel: 16/16

Max credits: 240

num_of_sig_chnls_allocated: 8

Transcoding channels allocated: 0

Group: FLEX_GROUP_VOICE, complexity: FLEX

Shared credits: 240, reserved credits: 0

Signaling channels allocated: 8

Voice channels allocated: 0

Credits used: 0

dsp 8:

State: UP, firmware: 23.8.0

Max signal/voice channel: 16/16

Max credits: 240

num_of_sig_chnls_allocated: 0

Transcoding channels allocated: 0

Group: FLEX_GROUP_VOICE, complexity: FLEX

Shared credits: 240, reserved credits: 0

Signaling channels allocated: 0

Voice channels allocated: 0

Credits used: 0

DSP groups on slot 1:

DSP groups on slot 2:

This command is not applicable to slot 2

0 DSP resource allocation failure

Tyler Durden · ‎10-15-2013

Are the gateways VG224 or VG204?

I've a network with 15 VG204's and the only way I can get them to register was to do a #erase startup-config #reload

I then have a script I push to the VG204 and it registers with CME fine. I'll have access to all the info latter if it helps?

Lee

Philip Denton · ‎10-16-2013

Lee, the ports are all on an EVM-HD-8FXS/DID with EM-HDA-8FXS daughter cards. As far as I know there are no other VGs on site.

Ben Morgan · ‎10-16-2013

Hi Phil,

Try removing all your stcapp configuration and just create a dial-peer voice pots XXX and place the port command in it, along with the extension number.

example.

dial-peer voice pots 999100

description # Analogue Phone 1 #

destination-pattern 2566$

port 1/0/1

As long as your translation patterns are correct an imcoming call will ring the analogue device connected to port 1/0/1

stcapp allows analogue ports to be regsitered to a call control server, Ive only seen this with CUCM, and with failover to SRST/CME in both cases you do have to add extra commands. But give the above a try and should be right to make and receive calls.

Cheers

Ben

Please rate is this post is useful

Philip Denton · ‎10-16-2013

Thanks Ben, I'll give it a shot. I thought the SCCP config may be the culprit but with so many other working devices it didn't seem likely. This is definitely the first time I've seen a CME deployment running SCCP on analog devices though so I look forward to testing plain old H.323 either tonight or tomorrow. I'll definitely report back and let you know how it goes though.

Any idea how to figure out which physical analog port this device is attached to? The only reference I seem to have is ephone-dn, ephone, and a virtual dial-peer.

Thanks again!

Jorge Armijo · ‎10-18-2013

Hi Phil,

Did you check if the CME Phone capacity got exhausted? I mean, CME supports certain amount of Phones based on the hardware platform, maybe is that you just need to increase the "max-ephone" on telephony-service, or you just ran out of ephone "tags" on CME.

HTH

--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.

Philip Denton · ‎10-25-2013

Phone capacity is ok. I ended up using a different port on the voice gateway so I'm still not sure what was going on with the original port. I guess I may never know!

Thanks for all the help though.