Upgrade Call manager 5.1.3-4 to 7.x - doesn't work

[philippe.cousineau]

5.1.3.4000-4 to 7.x doesn't work.

I have a cd shiped from cisco the version is cisco-ipt-k9-patch7.0.2.20000-5

Call Manager can find the cd to upgrade the system but there is an error at the end, it cant perform the upgrade ( error is attatch )

I download this :

UCSInstall_UCOS_7.0.2.20000-5.sgn.iso_part1of2

UCSInstall_UCOS_7.0.2.20000-5.sgn.iso_part2of2

I merge them together, burn it as a Iso.

CCM doesn't find anything on the cd to upgrade the system.

any idea ?

I know that there is a bug in 5.1.3-6 it need a patch to go to 7.x but I have 5.1.3-4

thanks a lot !

[Jaime Valencia]

Table 5 Supported Cisco Unified Communications Manager Upgrades for Release 7.0(x)

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp74646

Yes, it's expected you won't see the merged file, because it's already explained it won't work. You should have read this before downloading the files.

UCSInstall_UCOS_7.0.2.20000-5.sgn.iso_part1of2

Release Date: 09/Apr/2009

Cisco Unified Communications Manager 7.0(2a) part 1 of 2 (non-bootable) -

For upgrade from 7.0(x) .

Upgrades from 5.1(3)+/6.0(1)+ need to be requested via PUT (www.cisco.com/upgrade) or purchased to obtain the necessary license.

Not sure how this could be a common "issue" when the files explain exactly the version you need to use them.

HTH

java

if this helps, please rate

[philippe.cousineau]

the matrix said :

7.0.2a can be used for direct upgrade from 5.1.3-4000

7.0.2a UCSInstall_UCOS_7.0.2.20000-5

as I have all the licences for the upgrade I thought it would be good..

Also, I allready order the Upgrade cd at Cisco and it doesn't work

[etmarcof]

Hi,

Upgrades from CUCM 5.1.X to 7.x

according to the matrix are supported in the field they work?

Anyone have gone trough these kind of upgrade?

Thanks

Best Recards

MC

[philippe.cousineau]

yes it is working, depending on the version that you are upgrading from, it is possible that you need to install a cop file ( go see the *note under the matrix table upgrade of CCM )

also after dont forgot to install the 7.x locale on all node