09-15-2008 01:05 PM - edited 03-15-2019 01:17 PM
I am planning to upgrade CCM from ver 4.1(3) to 6.1(2). When I try to install Cisco DMA 6.1(2) , I received message that another version install on the server.
I checked that on the publisher instaled Cisco DMA 5.0(4) .
When I try uninstall version I received message Error: 1720
How can I unstall previos version of DMA 5.0(4)
09-15-2008 10:54 PM
Error 1720. There is a problem with this Windows Installer
package. A script required for this install to complete could
not be run. Contact your support personel or package vendor.
Please check that you are following correct steps:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dma/5_0_x/dmaug504.html#wp37966
If so check:
09-16-2008 09:32 AM
Gonzalo,
Thank you very much after I rename dll file I can uninstall old version of DMA 5.0(4) and install new one 6.1(2)
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