upgrade Cisco Unified Presence 8.5 to 9.1.1

[haythamsaid]

dears,

I have cisco unified  presence 8.5 installed on UCS server and i need to upgreade it to 9.1.1

I will upgrade the cucm and unity connection to 9.1.1

Please advise what are the steps to upgrade the presence to 9.1.1?

Best Reagrds,

Haytham

[anchoudh]

Hi Haytham,

Please refer the below link,

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/upgrade/9_1_1/CUCM_BK_UAEC4331_00_upgrade-guide-cucm-91_chapter_010.html

Hope this helps.

Anand

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[haythamsaid]

Hi Anchoudh,

Thanks for your support.

but i confuesd i can make direct upgrade fro presence from 8.5.1 to 9.1.1

or i must make bridge upgrade  8.5.1  to 8.6 >>>>> 9.1.1

Please advise.

BR,

Haytham

[haythamsaid]

Dears,

Any reply?

and

Where can i find this path: ciscocm.cup.refresh_upgrade_v1.01.cop.sgn

BR,

Haytham

[ronpatel · Accepted solution]

Hi Haytham

1)

Upgrades from Release 8.0(1) through 8.6(1) to Release 9.1(1) require a Refresh Upgrade using the

ciscocm.cup.refresh_upgrade_v1.01.cop.sgn file

2) No  need to do bridge upgrade if you hardware supports the 9.x releas also. 

3) Your upgrade requires Refresh upgrade. Refer below link  andd refer section " Software upgrades for IM and Presence Servic"

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/upgrade/9_1_1/CUCM_BK_UAEC4331_00_upgrade-guide-cucm-91.pdf

Regards
Ronak Patel

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[haythamsaid]

Hi Ronak,

Really thanks for your support.

My hardware supports the direct upgrade, so i can upgrade from 8.5.1 to 9.1.1

For refresh upgrade i should install the patch 

ciscocm.cup.refresh_upgrade_v1.01.cop.sgn file

and i cant find it.

Where can i find this patch?

BR,

Haytham

[ronpatel · Accepted solution]

Hi

You can download it form below location in cisco.com

Downloads Home

Products

Voice and Unified Communications

Unified Communications Applications

Cisco Unified Presence

Cisco Unified Presence Version 8.6

Unified Presence Server (CUP) Updates-UTILS

here is read me file

http://www.cisco.com/web/software/282074312/91847/ciscocm.cup.refresh_upgrade_v1.01.docx

Regards
Ronak Patel

Rate all helpful post by clicking stars below the answer.

[haythamsaid]

HI Ronak

Thanks for your support.

I cant find it in

Products

Voice and Unified Communications

Unified Communications Applications

Cisco Unified Presence

Cisco Unified Presence Version 8.6

Unified Presence Server (CUP) Updates-UTILS

Please advise.

BR,

Haytham

[anchoudh · Accepted solution]

Hi Haytham,

http://software.cisco.com/download/release.html?mdfid=283931705&catid=278875240&release=UTILS&softwareid=282074312&sortparam=

PLease check this one.

Thanks,

Anand

Pls rate all helpful posts !!

[haythamsaid]

Hi Anchoudh,

Really thnaks for your great support.

The Last Question.

the upgrade from 8.5.1 to 9.1.1  (supported HW)

1: Install the patch

2: direct upgrade to 9.1.1   and no need for bridge upgrade through 8.6

Please confirm.

BR,

Haytham

[anchoudh]

Hi Haytham,

Refresh upgrades:

All refresh upgrades must be performed during a maintenance window because the system will not be

available during the upgrade.

Note:

For refresh upgrades, the system allows you to choose whether or not to automatically run the new upgrade

software when the upgrade completes. If you select not to run the new software, the system will reboot to the

old software version when the upgrade is complete and you can manually switch to the new software at a later

time. Refresh upgrades differ from standard upgrades because with refresh upgrades the system reboots if

you want to continue to run the old software version; the system does not need to reboot to switch to the new

version.

If for any reason you decide to revert to the prior software version, you can switch versions to the older version

of the software. This switch version requires a reboot. Be aware that any configuration changes that you made

after upgrading the software will be lost.

If you downgrade to Cisco Unified Presence Release 8.6(3) or earlier, you must install a COP file after you

switch to the older software version.

If you deploy MCS-7825-H3 or MCS-7828-H3 servers you cannot revert to the prior version; you must

perform a fresh installation.

Thanks,

Anand

[anchoudh · Accepted solution]

Hi Haytham,

Supported Upgrade Paths from IM Installation Instructions

and Presence Service.

..

Upgrades from Release 8.0(1) through 8.6(1) to Release 9.1(1) require

a Refresh Upgrade using the ciscocm.cup.refresh_upgrade_v1.01.cop.sgn

file.

Upgrades from Release 8.6(2) and 8.6(3) to Release 9.1(1) require a

Refresh Upgrade only.

Upgrades from Release 8.6(4), 8.6(5), and Release 9.0(1) to Release

9.1(1) require a Standard Upgrade only.

For more information about Refresh Upgrades and Standard

Upgrades, see the Upgrade Guide for Cisco Unified

Communications Manager, Release 9.1(1).

Note

Perform these steps to proceed with the upgrade:

1 Go to http://www.cisco.com/cisco/software/navigator.html.

2 Navigate to Products > Voice and Unified Communications >

Unified Communications Applications > Cisco Unified Presence

> Cisco Unified Communications Manager IM and Presence

Service Version 9.1 > Unified Presence Server (CUP)

Updates-9.1(1).

3 Download the complete ISO file:

UCSInstall_CUP_9.1.1.10000-8.sgn.iso

Release 8.0(1) through 8.6(x) and

Release 9.0(1) to 9.1(1)

Direct upgrades from Cisco Unified Presence Release 6.0(x) to Release 9.1(1) are not supported. You

must first upgrade to at least Release 8.0(1) of Cisco Unified Presence. For more information about

upgrading to Cisco Unified Presence Release 8.x, see the Release Notes for Cisco Unified Presence here

on Cisco.com: http://www.cisco.com/en/US/products/ps6837/prod_release_notes_list.html.

Note

Upgrade from Cisco.com

Cisco does not support downloading major IM and Presence Service software releases from Cisco.com, for

example, IM and Presence Service Release 9.0(1). You can download upgrade-only software images from

Cisco.com that are used to upgrade from a previous major software release to a subsequent software maintenance

release or point release of IM and Presence. For example, you can download Cisco Unified Presence Release

8.0(2) or Cisco Unified Presence Release 8.6(1) from Cisco.com.

To download this software, go to http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240.

You must have an account on Cisco.com to access the Software Center. The images posted at the Software

Center require existing installations of IM and Presence.

Release Notes for Cisco Unified Communications Manager, Release 9.1(1)

2 OL-

Reference:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/9_1_1/CUCM_BK_R6F8DBD4_00_release-notes-for-cucm-91_chapter_010.pdf

Thanks,

Anand

Pls rate helpful posts !!

[haythamsaid]

Hi Anand

Thanks for your greate support

[PC PC]

Guys,

I have two questions..

1 )

We have CUPC  8.5.1 and want to go to 9.1.1.  I saw the doc that said :

"

Upgrades from Release 8.0(1) through 8.6(1) to Release 9.1(1) require

a Refresh Upgrade using the ciscocm.cup.refresh_upgrade_v1.01.cop.sgn

file.

"

But, i am not sure to uderstand if we have to go upgrade to 8.6.1  before going to 9.1.1...

2 )

With 8.6, Most of the CUPC configuration, like configuration associated with users, services is in CUPC

I know that with 9.X the configuration is most on CUCM, ( we have to configure all service in cucm, etc ), associate user with UC profile, etc.    

So I guess there is a lot of things to adjust when we will migrate, i am pretty sure this stuff will not follow from CUPC to cucm Service profile, etc

Thanks