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New Member

Upgrade CUCM steps from 6.1(2) to 6.1(3)

Hi, this is my first post.

my question is, whish are the steps for a success CUCM upgrade.

the actual version is 6.1.2.1000-13, and i want to upgrade to the 6.1.3.1000-16 version.

i have a Cluster, Publisher and Subscriber

i downloaded the version and burn into a DVD.

what's next?

thanks for your help

7 REPLIES
Cisco Employee

Re: Upgrade CUCM steps from 6.1(2) to 6.1(3)

Table 7 Supported Cisco Unified Communications Manager Upgrades for Releases 6.1(2x) through 6.1(3x)

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp75983

Software Upgrade and Installation

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpch7.html#wp1040186

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Upgrade CUCM steps from 6.1(2) to 6.1(3)

Great, thank's a lot.

now, i do that in lab. but an error appears.

attach the picture.

in that case i tried to upgrade from 6.1(2) to 6.1(4).

but this error, i don know what happend.

i download the image 3 times, and copy 3 times in difference DVD burners

thank's

New Member

Re: Upgrade CUCM steps from 6.1(2) to 6.1(3)

hi, plz. i dont understand the error:

"Error encountered: An Unknown error occurred while accessing the upgrade File"

thx

Cisco Employee

Re: Upgrade CUCM steps from 6.1(2) to 6.1(3)

make sure MD5 is correct, otherwise you might need to look at logs

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Upgrade CUCM steps from 6.1(2) to 6.1(3)

Hi,

my customer encounter the same issue:

6.1(2) to 6.1(3)and

6.1(2) to 6.1(4)too.

Did you solved your issue?

Thank you

Best regards

New Member

Re: Upgrade CUCM steps from 6.1(2) to 6.1(3)

I have having the same error on an upgrade from 7.0.2.20000-5 to 7.1.3.20000-2

I am upgrading immediately after a fresh installation.  I have not started any services yet, could that be my problem?

I idd not choose to upgrade as part of the installation, instead I am using the Cisco Unified Operating System Administration to do the upgrade.

I am using OpenSSH as an SFTP server on a Windows machine.  The file downloads fine, and produces this error after about 30 minutes into the upgrade process "Error encountered: An unknown error occurred while accessing the upgrade file."

The MD5 check on the combined ISO file is good.

Any suggestions?

Thanks

New Member

Upgrade CUCM steps from 6.1(2) to 6.1(3)

hi:

I have the same problem in my CUCM 6.1.2 ....(source version is 6.1.2.1000-13 ..),

and i need to upgrade to 6.1.4 but, i get the same error:

.....Error encountered: An unknown error occurred while accesing the upgrade file.

who solve it yet ????

any suggestion please y reale want to upgrade to this version

ill be trying :

     UCSInstall_UCOS_6.1.4.1000-10.sgn

     UCSInstall_UCOS_6.1.4.2190-3.sgn

but nothing , i get the same error

i hope any one can answer me.

....Cisco:::

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