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Community Member

Upgrade failed on subscriber from 7.0.2 to 7.1.5

Hi expert.

I'm problem with upgrade from 7.0.2 to 7.1.5

I installed the unrestricted patch on both Publisher and Subscriber

I installed the upgrade on Publisher (without switchversion)

But I cannot intalled the upgrade on Subscriber, show me unkown error.

Can anybody help me with the analysis log?

Thanks

Peterson

2 REPLIES
Cisco Employee

Re: Upgrade failed on subscriber from 7.0.2 to 7.1.5

Hi Perterson,

I analyzed the logs and here is what I saw:

05/23/2010 11:59:40 CCMInstall|(CAPTURE) Sun May 23 11:59:39 2010 dbllib.getDataFromPub  DEBUG:  MD5SUM don't match calling os.remove to delete all the ontape_backup|<:DEBUG>

05/23/2010 11:59:40 CCMInstall|(CAPTURE) Sun May 23 11:59:39 2010 dbllib.getDataFromPub  DEBUG:  ontape_backup pulled from the pub is of a different version than running on this subscriber |<:DEBUG>
05/23/2010 11:59:40 CCMInstall|(CAPTURE) |<:DEBUG>
05/23/2010 11:59:40 CCMInstall|(CAPTURE) Sun May 23 11:59:39 2010 dbllib.getDataFromPub  DEBUG:  please reupgrade the pub, this will regenerate the correct backup of the version that subscriber is being upgraded to |<:DEBUG>
05/23/2010 11:59:40 CCMInstall|(CAPTURE) |<:DEBUG>
05/23/2010 11:59:40 CCMInstall|(CAPTURE) Sun May 23 11:59:39 2010 dbllib.getDataFromPub  DEBUG:  Install is going to fail now |<:DEBUG>

Could you please verify if the MD5 matches the one published on cisco.com? In all probability it may not. What you would need to do is:

++     Download the media again and verify the MD5.

++     Re-upgrade the Pub.

++     Upgrade the Sub.

Note: Kindly ensure DBreplication is good between the servers prior to the upgrade.

HTH.

--

Harmit.

-- Regards, Harmit.
Community Member

Re: Upgrade failed on subscriber from 7.0.2 to 7.1.5

I will try this...

thanks

Peterson

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