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upgrade FPGA on WS-SVC-CMM failed,how to recover

ws-svc-cmm with ws-svc-cmm-6E1 3 module running with IOS 12.2(ZP4) , i were try to upgrade firmware of FPGA,EPLD B from version 0XA to 0X2 before move on to 12.3(8XY) but after type command

CMM01#test fpga downgrade 1

and reload

found error message

!

Start FPGA download slot 2...

Error: File open failed! handler -1

FPGA download slot 2 can't be done!

%ALIGN-1-FATAL: Illegal access to a low address

addr=0x14, pc=0x609C0304, ra=0x609C02E8, sp=0x64A6D540

Unexpected exception, CPU signal 10, PC = 0x609C0304

-Traceback= 609C0304 609BD45C 600F9810 600F97FC

$0 : 00000000, AT : 614F0000, v0 : 00000001, v1 : 00000014

a0 : 00000014, a1 : 649A76F0, a2 : 62B65B94, a3 : 00000000

t0 : 62B65B54, t1 : 62B65B50, t2 : 62B65B4C, t3 : 62B65B48

t4 : 62B65B44, t5 : 62B65B40, t6 : 62B65B3C, t7 : 62B65B38

s0 : 00000001, s1 : 00000004, s2 : 00000000, s3 : 00000000

s4 : 00000000, s5 : 00000049, s6 : 00000000, s7 : 62B60000

t8 : 62B65B94, t9 : 00000000, k0 : 3040D001, k1 : 2042E4B3

gp : 6141BCC0, sp : 64A6D540, s8 : 00000000, ra : 609C02E8

EPC : 609C0304, ErrorEPC : FFFFFFFF, SREG : 3400FF03

Cause 0000000C (Code 0x3): TLB (store) exception

Writing crashinfo to bootflash:crashinfo_19930301-000038

=== Flushing messages (07:00:38 GMT+7 Mon Mar 1 1993) ===

Buffered messages:

*Mar 1 00:00:06.047: jagger_cmq_init_pmc_cmq_device: Invalid dHdl

*Mar 1 00:00:06.047: jagger_cmq_init_pmc_cmq_device: Invalid dHdl

*Mar 1 00:00:06.471: jagger_cmq_init_pmc_cmq_device: Invalid dHdl

*Mar 1 00:00:06.471: jagger_cmq_init_pmc_cmq_device: Invalid dHdl

*Mar 1 07:00:23.139: %SYS-5-CONFIG_I: Configured from memory by console

*Mar 1 07:00:23.388: %SYS-5-RESTART: System restarted --

*Mar 1 00:00:23.392: Slot 1, 6T1/6E1, Begin dsp dnld ...

*Mar 1 00:00:23.400: Slot 2, 6T1/6E1, Begin dsp dnld ...

*Mar 1 00:00:23.408: Slot 3, 6T1/6E1, Begin dsp dnld ...

*Mar 1 00:00:29.844: Dnld. Copy Err, dsp 0 core 0 !

*Mar 1 00:00:29.844: Dnld. Copy Err, dsp 0 core 0 !

*Mar 1 00:00:29.844: Dnld. Copy Err, dsp 0 core 0 !

*Mar 1 00:00:29.844: Dnld. Copy Err, dsp 0 core 0 !

*Mar 1 00:00:30.016: Dnld. Copy Err, dsp 0 core 1 !

*Mar 1 00:00:30.016: Dnld. Copy Err, dsp 0 core 1 !

*Mar 1 00:00:30.016: Dnld. Copy Err, dsp 0 core 1 !

*Mar 1 00:00:30.016: Dnld. Copy Err, dsp 0 core 1 !

*Mar 1 00:00:30.196: Dnld. Copy Err, dsp 0 core 2 !

*Mar 1 00:00:30.196: Dnld. Copy Err, dsp 0 core 2 !

*Mar 1 00:00:30.196: Dnld. Copy Err, dsp 0 core 2 !

*Mar 1 00:00:30.196: Dnld. Copy Err, dsp 0 core 2 !

After above error it will prompt to ROMON state, do i have any chance or how to recover this module.

1 REPLY
Bronze

Re: upgrade FPGA on WS-SVC-CMM failed,how to recover

best to open a TAC case and submit the crashinfo file or if possible, a "sh stack"

you can troubleshoot the crash with

https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl

usually if I recall correctly, "illegal access to low address" is bad HW.

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