DMA is the only game in town that will automate it. Otherwise I see BAT exports and a lot of manual work in Excel in your future.
I prefer BAT anyways if the project allows for it. The dial plan best practice has changed twice since 4.0; first to line/device CSS and now to E.164 in 7.0. DMA doesn't migrate a customer to the newer design.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...