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Upgrade Unity 4.05 to 7.

jsheppard
Level 1
Level 1

Can I upgrade Unity from version 4.05 directly to version 7. I cannot find documentation for this version upgrade. My local PSE says this can be done. TAC has mixed results. One engineer says yes, another said no.....go figure. Has anybody done this?

2 Replies 2

ranpierce
Level 6
Level 6

I have done a HW and SW upgrade from 4.21 to 7.02. Everything is working fine. You might need to upgrade to 4.21 first. I will find some docs for you.

Randy

I can only find this.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/redirect/7xinstallupgradeinfo.html

Personally I would only upgrade from 4.21

4.05 I worked with for a long time also but I think there might be issues and since TAC is not sure then 4.21 is your best option.

Hope this helps

Randy

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