10-09-2008 04:54 AM - edited 03-15-2019 01:50 PM
Can I upgrade Unity from version 4.05 directly to version 7. I cannot find documentation for this version upgrade. My local PSE says this can be done. TAC has mixed results. One engineer says yes, another said no.....go figure. Has anybody done this?
10-09-2008 06:46 AM
I have done a HW and SW upgrade from 4.21 to 7.02. Everything is working fine. You might need to upgrade to 4.21 first. I will find some docs for you.
Randy
10-09-2008 06:59 AM
I can only find this.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/redirect/7xinstallupgradeinfo.html
Personally I would only upgrade from 4.21
4.05 I worked with for a long time also but I think there might be issues and since TAC is not sure then 4.21 is your best option.
Hope this helps
Randy
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