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Attention: The Cisco Support Community site will be in read only mode on Dec14, 2017 from 12:01am PST to 11:30am for standard maintenance. Sorry for the inconvenience.

New Member

upgrading ccm 6 to 7

anything to be aware of or gotcha's

1 REPLY
Hall of Fame Super Red

Re: upgrading ccm 6 to 7

Hi David,

One of the most common things that people miss is the need for a new "Software feature License" when going from 6.x to 7.x. If this is not loaded after the upgrade, the CCM service will not start. If you give us your exact From/To versions we may be able to fill in a few more blanks here :) These documents/Links below are sometimes over-looked but conatin significant UC upgrade Paths/strategies/recommendations. There is alot of info to weed through but will certainly save you from any potential "gotchas".

System Installation and Upgrade Manual for IP Telephony Enterprise and Midmarket

http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.0.1/ipt_system_inst_upg/suimt701.pdf

Cisco Unified Communications System Documentation

http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/unified/communications/system/ucstart.htm#Cisco_Unified_Communications_System

Cisco Unified Communications Compatibility Tool

http://tools.cisco.com/ITDIT/vtgsca/VTGServlet

Hope this helps! And best of luck!

Rob

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